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SODS Law - General Terms & Conditions

This is SODS LAW. The boring but very important stuff.
These house rules protect both you and us. Let’s follow them together, so that neither of us are disappointed.
1. Agreeing to our terms
All documents below make up the house rules. We refer to them as SODS LAW. The rest of the world refers to them as ‘Terms and Conditions’, ‘Terms of use’ or ‘Terms’ for short.
SODS LAW is a legally binding contract between you and Seekers of Design Ltd, also trading as ‘SODS’. Both name and logo are protected under Trademark law.
This contract sets out your rights and responsibilities, when using the services provided by SODS. If you have any questions, or we can do better explaining it to you in person, please get in touch. By using any of our Services (even just browsing our website), you agree to SODS LAW.

2. A pointer in the right direction. Policies specific to you
SODS connects our designers with buyers around the world, to sell and buy unique items like fashion and lifestyle products. Select the policy which is tailored to your needs, so that you are reading the rules specifically relevant to you.

Terms and Conditions for Designers If you register as a designer/artist with us, and list any items for sale through our Services, these policies apply to you.
Terms and Conditions for Users If you use our Services to browse or shop, these policies apply to you.
Terms and Conditions for Wholesale Buyers If you register to become a wholesale buyer with us, these apply to you.

3. General use of the platform.
You’ll need to register an account with SODS to use some of our fantastic services. At all times when using our site, we’d like you to be honest and behave with integrity, and generally be truthful, accurate and fair. In return, we promise to do the same. Ok, let’s get down to specifics:
3.1 You must be 18 or older to use SODS.
3.2 You must provide accurate information about yourself. You may not pretend to be someone else or someone else’s company. We’ll also try not to do that.
3.3 You may not use a username which is offensive, vulgar, or which infringes someone’s intellectual property rights or goes against SODS LAW.
3.4 You and you alone are responsible for what happens on your account. Your account is non-transferable. If you’re sharing an account with others for work purposes, then the person whose billing information is on the account, carries the can for anything happening on the account. If you’re a registered business, you have to promise that you have the authority to agree to SODS LAW on behalf of the business.
3.5 It is, therefore, very important to keep your account password secure.
3.6 SODS is here to help bring your products to buyers. We’re not trying to claim that we’re your agent, your partner, in a joint venture with you, your employers, or that you’re a franchisee. All transactions are between the designer and the buyer. SODS job is promote awareness of your products, promote them to buyers, collect the cash and provide secure delivery. We want to provide a faultless platform, making it easy for you to run your business, so that you can focus on the creative, fun stuff. Remember though, that any problems which arise, are between you and the buyer.

4. Your personal information
Taking care of your personal information is very important to us. Our Privacy Policy provides the details of how your information is used when you interact with SODS. It is an important part of SODS LAW, so please click the link and read it for your own peace of mind.

5. Your use of our Services
You get a limited, non-exclusive, non-transferable and revocable licence to use our Services – subject to our Terms, and especially the following restrictions:
5.1 You agree that you will not break any laws in connection with your use of the Services. This includes any laws that may apply to you. For example, it’s your responsibility to obtain any permits or licences needed by your shop; you may not sell anything illegal and may not commit fraud, theft or any other crimes against SODS, against another SODS user or against a third party.
5.2 Cooling-off period: according to European trade law, all buyers can exchange a purchase, for no reason, within 14 days of the purchase. This is why both buyer and seller agree that SODS holds the money in escrow, until the cooling off period is over. At that point, you will get your cash.
5.3 Pay Your Bills: it’s up to you to pay all fees owed to SODS. You’re also responsible for collecting and/or paying VAT/taxes for any purchases or sales you make through SODS. Your fees, invoices, vat, taxes – and how to pay them – are fully explained in our Fees and Payment Policy.
5.4 You agree not to: ‘crawl,’ ‘scrape,’ or ‘spider’ any page of SODS; reverse engineer SODS; try to get SODS source code.
5.5 You agree not to mess with SODS, for example by infecting us with a virus or other nasty computer program.
5.6 The name Seekers of Design Ltd and the other SODS marks, phrases, logos and designs, used in connection with our Services, are trademarks, service marks or trade dress of SODS in the UK and other countries.
5.7 Your ideas: we’d love to hear them! They can help us improve your experience and our service. However, to avoid any misunderstandings, any unrequested ideas, or anything else you submit to us (not including Your Content), will not be treated as confidential or as belonging to you. Anything you send us will be received as non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, with a perpetual license for us to use and publish it for any purpose, without paying you, unless we’re in a good mood and we change our minds.

6. Your information
The information you supply on SODS is yours. We don’t make any claim to it. Let's refer to that as Your Content. Your Content includes anything you post, such as usernames, shop names, profile pictures, listing photos, listing descriptions, reviews, comments, videos, etc.
6.1 You alone are responsible for Your Content. You agree that you have the necessary rights to Your Content, and that you are not abusing anyone else’s rights by posting it.
6.2 By posting Your Content on SODS, you grant us a licence to use it. We have to use it to promote and sell your brand after all. We promise not to ever claim that we own Your Content, but you agree that we have your permission to make it live on our website, in order to help SODS function.
6.3. Rights you give to SODS: you keep ownership rights of your content, but by uploading it you are granting SODS a perpetual, worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display and perform Your Content, for the purposes of administering SODS, providing services through SODS and marketing it in different media. This includes making Your Content available to others, while we’re doing all of the above. If you’re not clear about what this all means, please contact us and we will explain. We know it’s a bit of a mouthful, but bear with us …
It may sound scary in legal terms, but it’s all for good reasons. Picture this: if you upload a photo of a listing on your SODS shop, firstly we need to have permission to display it to buyers. Then, we need to be able to resize it, so it looks great on a tablet, phone or any other device. If your description is in English, we may need to translate it into Italian, so a buyer in Milan can learn its story. And what if you post a beautiful photo of your new collection? We can then feature it on our homepage for millions to view, helping to promote your business and ours. Teamwork!
6.4. Reporting Unauthorised Content. SODS has great respect for intellectual property rights, and is very serious about following the law when they are infringed, by removing any such content from our site. If Your Content has been posted to SODS without your permission, and you want it removed, please let us know immediately. On the same basis, if Your Content infringes another person’s intellectual property rights, we will remove it as soon as we are informed. You will, however, be notified if that happens.
6.5 You agree that you will not post any content that is abusive, threatening, defamatory, obscene, vulgar or otherwise offensive, or in violation of any part of our Terms.

7. Termination
7.1 Termination by you: we’d hate to see you go, but you may delete your shop at any time from your account settings. Your account will remain active until the last orders are fulfilled, and you’ll still have to pay any outstanding invoices. You agree that previous buyers of your items may still get in contact through the Resolution Centre, and you will therefore remain active for 6 months after closing of your store, to handle any manufacturing issues.
7.2 Termination by SODS: we may terminate or suspend your account and your access to SODS at any time, for any reason, and without advance notice. If we do so, it’s important to understand that you don’t have a contractual or legal right to continue using SODS. SODS may refuse service to anyone, at any time, for any reason.
If you or SODS terminate your account, you may lose any information associated with your account, including Your Information.
7.3 We may discontinue SODS: SODS reserves the right to change, suspend or stop any of the Services at any time, for any reason. We will not be liable to you for the effect that changes to SODS may have on you, including your income or your ability to generate revenue through SODS. .
8. Disputes with other users
If you find yourself in a dispute with another SODS user or anyone else, we encourage you to contact the other party and try to resolve the dispute in a friendly way.
8.1 Buyers and sellers can resolve a dispute related to an order through the Resolution Centre, where all the steps can be logged. Both parties will be rated on how the dispute was resolved, and how happy each was with the result. It will, therefore, be in the interest of both parties to make it as quick and friendly as possible. Please get to know the Resolution Centre.
8.2 If you are unable to resolve the issue, SODS will attempt to help, in good faith and based solely on SODS policies.
8.3 SODS has no obligation to resolve any disputes, however, we want our users to have a great experience, and will do what we can to keep everyone happy.
8.4 You release SODS from any claims, demands and damages coming from disputes with other users.
9. Disputes with SODS
We don’t want you to ever be angry with us! If you are though, let us know, and we’ll do our best to fix the problem. If we can’t, then these rules will apply to any legal dispute involving our Services.
9.1 Any dispute in connection with these Terms, or what they’re about, or how they’re put together (including non-contractual disputes or claims) shall be governed by, and understood in accordance with, the law of England and Wales. We both agree that the courts of England and Wales shall have exclusive power to judge and settle any dispute or claim arising out of or connected with these Terms, or what they’re about, or how they’re put together (including non-contractual disputes or claims).
10. Changes to the Terms
10.1 We may update these Terms from time to time. If we believe that the changes affect your rights, we’ll definitely let you know, by posting the changes on our website, or by sending you an e-mail or message.
10.2 Changes will be effective as soon as we have posted notice of them. You are responsible for taking note of any changes. Your use of SODS following the changes, means that you have accepted the new Terms.

11. Our limitations of liability
11.1 SODS does not manufacture, store or inspect any of the items sold on the site. We simply provide the venue; the items in our marketplace are produced and sold directly by independent sellers. SODS cannot, and does not, offer any guarantees on their quality, safety or even their legality. Any legal claim related to an item you purchase, must be brought against the seller of the item. You release SODS from any claims related to items sold on the website, including defective items, false advertising by sellers, or items that cause injury (like product liability claims).
11.2 You agree that we are not liable for content posted on the website. You may come across materials that you find offensive or inappropriate while using our Services. SODS is not responsible for the accuracy, copyright compliance, legality or decency of content posted by users.
11.3 As a SODS user you will naturally interact with other users. It’s important that you understand we do not screen our users, and you agree to release us from all liability relating to your interactions with them. Please be careful in such interactions, especially if you arrange to meet someone in person.
11.4 Third-Party Services: our website may contain links to other websites or services which we don’t own or control (for example, Facebook, Twitter, and Pinterest). You may also need to use a third party’s product or service in order to make use of our platform. When you access these third-party services, please note that you do so at your own risk.
11.5 We provide suggestions and advice in our SODS BIBLE, which features detailed descriptions of how to use the site, and introductions to key industry players. These individuals offer advice through video tutorials and articles, which may also promote their services. If you do business with any of these suggested experts, you do so at your own risk and release SODS from any liability in that relationship. Always be careful and do background checks when entering into business with someone you don’t know. We are always happy to help, should you need any advice.
11.6 We work our fingers to the bone to make our business the best it can be. But you are aware that we do not offer any warranties and our Services are provided as you see them. We do not guarantee that SODS will be available at any given time, or that the website will be secure and free of viruses or harmful materials. You use SODS solely at your own risk. To the fullest extent permitted by law, neither SODS, nor our employees or directors, shall be liable to you for any lost profits or revenue, or for any damage arising out of, or in connection with, SODS.
12. Indemnification
12.1 You agree to defend and indemnify SODS, including any of our employees, if we get sued for any of your actions.
12.2 You will hold us blameless from any legal claim or demand (including reasonable lawyer’s fees) which is the result of your actions, your use (or misuse) of SODS, your breach of our Terms, or your account’s breach of someone else’s rights. We will, of course, always do the best we can to assist our users in every way possible.
12.3 We reserve the right to handle our legal defence however we choose, even if you are indemnifying us, in which case you agree to co-operate, so we can carry out our defence.

13. Governs
Lastly: SODS LAW, including all its policies, overrules any other agreement between you and SODS regarding our Services.
14. Contact Information
If you have any questions about the Terms, please email us at: info@sods.co.uk. We’re always at your disposal for any information, help, advice or clarification.